People-Powered Live Chat Service

The easiest way to empower growth without adding to your overhead, our live chat service powered by 24/7 virtual receptionists keeps your business running smoothly while converting web traffic from prospective clients into happy, paying customers.


Catch Phone Shy Clients.

Scotags makes it easy to add live chat service to your website and match icons, windows, logos, color schemes, pictures, and contact information to your brand guidelines with the right live chat software.

Instead of a chatbot, our 24/7 live chat agents and virtual receptionists engage in conversation with your visitors to ensure they don’t leave a chat session without talking to you first. Our goal is to convert every website visitor to your site into a paying customer. You no longer have to rely on communicating with prospective clients on Facebook, Twitter, or other social media because customers will now have access to a live chat button directly on your website.
Once the live chat ends, your team receives the full transcript, and the appointment gets booked right into your calendar from our support team of chat agents.
Your website is one of your best assets for growing your business. You’ve done the work of increasing traffic, now let Nexa’s live chat virtual receptionists and live chat support services increase your revenue.

Discover How We Can Grow Together

24/7/365 People-Powered Live Chat

Ensuring the customer experience remains authentic is an important aspect of building brand loyalty. Our chat outsourcing services will help you handle incoming chat requests and free up time so you can focus on running your business. Make sure there’s a dedicated agent/real person (not a chatbot) available to answer customer queries, schedule appointments, and qualify leads in English and Spanish for your website’s chat feature, even in the middle of the night and on weekends or holidays. Live chat can be the difference in turning a lead into a sale or turning new customers into loyal customers.

Live Phone Transfer

One live chat solution combines with Scotags  Voice customer support service to connect qualified leads directly to a live virtual receptionist or chat agent for real-time lead conversion, scheduling, improved customer experience, customer satisfaction and more.

People-Powered Text Messaging

Combine your live chat feature with Scotags Text answering service to expand your reach with real-time text messaging and meet potential customers wherever they are.

Highly Customized Experience

Easily install an online chatbox on your website that triggers our automatic live chat support services to pop up. This can boost engagement, customer support, and and customer interaction all while providing custom scripts and graphics to represent your brand.

CRM Integration

Connect to your chosen industry CRM software, so your sales pipeline is always up-to-date with accurate client information, support ticket requests, and live chat data.

Reporting & Analytics

Get detailed reports on live chat info and integrate Scotags Chat with analytics to improve customer service, streamline chat support, track leads, and grow revenue.

Leverage Our 24/7 Live Answering Service And Take Your Business To The Next Level.

Fill out this form or call 0340-2117375 to connect with one of our business specialists and learn about all the ways Scotags 24/7 Live Answering Services can help you realize your business goals.