Answering Service - 24/7/365

Our 24/7 live answering service specialists are trained on your company and integrated into your booking systems. We answer calls within 3 rings, schedule appointments, and service your customers around the clock.


Answer Every Call—On Time, Every Time.

Our call answering service provides exceptional customer experience without paying to train an in-house employees – our live answering service specialists handle questions, concerns, appointment scheduling and more, 24/7/365.
Customer satisfaction is one of the goals of any business. Whether it’s a service update, an answer to a question, or a booked appointment, the client gets a quick, caring, and accurate resolution with help from our answering services. Our phone answering service ensures every incoming call is answered within three rings and handles every customer call as if it were an extension of your in-house team. We also provide both inbound and outbound call centre services for businesses that require larger scale answering service solutions.
Scheduled appointments, call data and caller information gets sent straight to your chosen CRM software or Nexa client app and portal via a virtual receptionist, so you always have the information you need at your fingertips with our business answering service.

Discover How We Can Grow Together

Your 24/7 Answering Service

Not every phone answering service is created equally. Our live call answering service doesn’t take coffee breaks, so we never let a phone call go to voicemail. Your phone calls are answered in English and Spanish by our bilingual receptionists, day and night, even during non-business hours on weekends and holidays. You’ll never miss an important customer call with a bilingual answering service provider.

Overflow & After-Hours Telephone Answering Service

An after hours answering service is vital to generating leads when you or your staff isn’t available for a phone call. Keep a live answering service specialist at the ready to answer customer telephone calls and provide customer support after hours or take care of overflow during busy times. No more missed calls!

Appointment Scheduling

Make sure a live answering service specialist or live virtual receptionist is available to schedule appointments, relay messages, and handle administrative tasks while you focus on the real work at-hand as the business owner.

People-Powered Live Chat Service

Our answering services combine with Scotags Chat to boost conversion rates and enhance customer service.

People-Powered Text Messaging

A modern business needs to make communication with clients and customers as easy as possible. Combine our phone answering services with Scotags Text to expand your reach with real-time text messaging and meet customers wherever they are.

CRM Integration

Connect to your chosen industry CRM software so your business is always up-to-date with accurate call data and client information powered by our call answering service solutions.

Reporting & Analytics

Get detailed reports on your business answering service activity in the Scotags mobile app and portal to help you scale strategically and make better, data-backed business decisions.

Leverage Our 24/7 Live Answering Service And Take Your Business To The Next Level.

Fill out this form or call 0340-2117375 to connect with one of our business specialists and learn about all the ways Scotags 24/7 Live Answering Services can help you realize your business goals.