24/7 Answering Services & After Hours Answering Solutions

Avoid missed calls and missed opportunities with 24/7 call answering services. Scotags 24-hour receptionists are available at all times—early mornings, the middle of the night, and during holidays. We take your customers’ needs seriously and never take time off from fulfilling your operational obligations, boosting your revenue, building loyalty, and converting leads, even as you and your team enjoy well-deserved vacations and weekends away.


Support Your Customers 24 Hours A Day

Scotags 24 hour answering service is managed by highly trained sales and support representatives who will never leave your customers waiting. Opportunities and emergencies don’t always happen during regular business hours, so we provide a custom number for your account or forward your after-hours calls to our team, as opposed to an automated voicemail. We’re ready to address customer concerns, navigate complex conversations, and dispatch on-call professionals when needed.

With every phone call answered within three rings—24/7—we take time to listen to your customers’ needs, collect their key information, and engage them using your authentic business voice, guided by a custom script that matches your in-house specifications. We determine whether or not each call is an emergency and act accordingly, based on your protocol.
Following your internal guidelines and procedures, we determine the best course of action. Our 24 hour answering service reps escalate emergency issues based on your predefined on-call procedures, take care of tasks according to your workflow, and collect relevant information for next-day follow-ups. To keep you in the know, we’ll contact your team via phone call, SMS, and email and provide a detailed call log and report of all activities.

Discover How We Can Grow Together

24/7/365 Live Answering Service

Scotags never takes a day off so that your team is able to. Our 24/7 telephone answering service is always available to serve your business needs, by first responding to incoming calls. We’re ready to handle tasks big and small—from regular administrative tasks to complex crises—all day, every day, even on holidays.

Lead Capture & Sales Intake

Slash overhead while you capture and convert new leads. Scotags after hours answering service will work non-stop to convert promising leads into new business, saving you needless marketing and sales expenditures.

Outbound Sales & Calling Campaigns

Create a successful outbound sales strategy, powered by our call center’s 24-hour phone answering service and lead generation sales experts. We’ll launch proactive campaigns and schedule callbacks to scoop up leads that your competitors leave behind.

People-Powered Live Chat Support Service

Boost conversion rates and engage phone-shy customers at all hours by combining our 24-hour live answering service with Scotags Chat, our online chat service powered by live sales agents.

People-Powered Text Messaging

Combine 24-hour professional answering service with Scotags Text and expand your reach with real-time messaging that allows you to connect with customers wherever they are.

CRM Integration

Connect to your chosen CRM software as you set up your 24/7 virtual receptionist and keep your sales pipeline up-to-date with accurate call data and lead information.

Reporting & Analytics

Receive detailed reports on your after-hours call center activity through the Scotags mobile app and portal so that you can make data-backed business decisions and scale strategically.

Leverage Our 24/7 Live Answering Service And Take Your Business To The Next Level.

Fill out this form or call 0340-2117375 to connect with one of our business specialists and learn about all the ways Scotags 24/7 Live Answering Services can help you realize your business goals.